Frequently Asked Questions
at plus777.me Casino

The minimum deposit at plus777.me Casino is ₱100 for GCash and Maya transactions. For bank transfers, the minimum is ₱500 due to processing requirements. There is no maximum deposit limit for standard accounts, though high-value deposits may require additional verification in line with our AML (Anti-Money Laundering) compliance procedures.

GCash and Maya deposits are credited to your plus777.me Casino account instantly in most cases. Bank transfers typically take 15 minutes to 2 hours during banking hours, though some transfers may take up to one business day depending on your bank. If your deposit has not appeared after the expected timeframe, contact our support team with your transaction reference number.

plus777.me Casino does not charge any fees on deposits. However, your payment provider (GCash, Maya, or your bank) may apply their own transaction fees. We recommend checking with your payment provider before making a deposit. All amounts credited to your plus777.me account are the full amount you deposited, with no deductions on our end.

There are several reasons a deposit may be declined at plus777.me Casino. Common causes include: insufficient funds in your GCash or bank account, daily transaction limits set by your payment provider, an unverified plus777.me account, or a temporary hold placed by your bank. If your deposit was declined, check your payment app first, then contact our support team with the details of the failed transaction and we'll help resolve it quickly.

Most GCash and Maya withdrawals are processed within 24 hours of approval. Bank transfers to BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank typically take 1 to 3 business days. Withdrawal requests submitted on weekends or Philippine public holidays may experience slight delays. Our finance team reviews all withdrawal requests during business hours to ensure accuracy and security.

The minimum withdrawal amount at plus777.me Casino is ₱200 for GCash and Maya. For bank transfers, the minimum is ₱500. There is no maximum withdrawal limit for standard verified accounts, though very large withdrawals may be subject to additional identity checks as part of our compliance procedures. We recommend keeping your KYC documents up to date to avoid any delays.

Withdrawals may be delayed for several reasons: your account KYC verification is incomplete, you have an active bonus with wagering requirements that have not yet been met, the withdrawal amount exceeds your daily limit, or our compliance team has flagged the transaction for a routine security review. If your withdrawal has been pending for longer than the stated processing time, please contact our support team with your withdrawal reference number.

Yes, you can cancel a withdrawal request at plus777.me Casino as long as it has not yet been processed by our finance team. Go to the Withdrawal History section in your account and click Cancel next to the pending request. Once a withdrawal has been approved and sent, it cannot be reversed. We encourage players to double-check their withdrawal details before submitting to avoid any issues.

Wagering requirements (also called playthrough requirements) specify how many times you must bet your bonus amount before you can withdraw any winnings derived from it. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus funds become withdrawable. Wagering requirements vary by promotion — always read the specific terms of each bonus offer before claiming it.

Most bonuses at plus777.me Casino are credited automatically when you meet the qualifying conditions — such as making a minimum deposit or using a specific payment method. Some promotions require you to enter a promo code during the deposit process. You can find active promo codes in the Promotions section of your account or in our email newsletters. If a bonus has not been credited after meeting the conditions, contact our support team.

Yes. If you prefer to play without bonuses — for example, to avoid wagering requirements — you can opt out of promotional offers in your account settings. You can also contact our support team to have bonuses removed from your account. Note that once a bonus has been used to place bets, it generally cannot be reversed. We recommend deciding before you start playing whether you want to use a bonus or not.

Yes. All games at plus777.me Casino use certified Random Number Generator (RNG) technology to ensure that every outcome is completely random and fair. Our RNG systems are regularly tested and audited by independent third-party laboratories. Live dealer games are streamed in real time from professional studios, providing full transparency. We are committed to offering a fair gaming environment for all Filipino players.

Absolutely. plus777.me Casino is fully optimized for mobile play. You can access all games directly through your mobile browser on Android or iOS — no app download required. The mobile experience is smooth and responsive, whether you're playing slots on your commute in Manila or enjoying live baccarat from Cebu or Davao. Simply visit the site on your phone and log in to start playing.

RTP (Return to Player) is a percentage that indicates how much of the total money wagered on a slot game is paid back to players over time. Most slot games at plus777.me Casino have an RTP between 94% and 97%. You can find the specific RTP for each game in the game's information or paytable section. Remember that RTP is calculated over millions of spins — it does not guarantee individual session results.

To request self-exclusion, log in to your plus777.me account and go to the Responsible Gaming section in your account settings. Choose your preferred exclusion period and confirm your request. Self-exclusion takes effect immediately. During the exclusion period, you will not be able to log in, deposit, or place bets. We strongly encourage players who are struggling with gambling to use this tool and seek professional support. See our Responsible Gaming page for step-by-step guidance.

The minimum age to register and play at plus777.me Casino is 21 years old, in line with Philippine gaming regulations. We conduct mandatory age verification for all new accounts. If we have reason to believe a player is underage, we will suspend their account immediately and conduct a full review. We take our responsibility to prevent underage gambling very seriously. Gambling is addictive. Know when to stop.

If you or someone you know is struggling with problem gambling, help is available. The National Center for Mental Health (NCMH) operates a 24/7 crisis hotline at 1553 (toll-free). NCMH is located in Mandaluyong City and provides free mental health services including gambling addiction counseling. plus777.me Casino also has a dedicated responsible gaming support team — contact us to activate account limits or self-exclusion. You can find more resources on our Responsible Gaming page. Gambling is addictive. Know when to stop.